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The ReMOTE SL Mac installer does not recognise the unit when I am asked to connect it.

This is known to have occured when the ReMOTE SL has the wrong name in Audio MIDI Setup. Open Audio MIDI Setup (in Application/Utilities) and click on the ReMOTE SL to view its properties. Ensure that it is named 'ReMOTE SL' (if you have a keyboard version of the SL), 'ReMOTE ZeRO SL' or 'ReMOTE SL Compact', then try running the installer again.

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