Mac: Make sure the SL is named "ReMOTE SL" in Audio MIDI Setup (...Mac HD/Applications/Utilities/ ) - if not Automap Universal will not find it.

PC: Be sure to run the latest ReMOTE SL/SLR installer, and make sure the driver instalation is selected. This will correctly name the device "ReMOTE SL" so Automap Universal can find it.