The Bass Station has been installed on a PC running Windows 2000 but the Microsoft Windows 2000 service pack 3 is not installed. This is a known bug within an area of Windows 2000 that was fixed in the service pack 3. This service pack can be downloaded from the Microsoft website www.microsoft.com. Please note that this problem only occurs with Windows 2000 if service pack 3 is not installed. This service pack does not need to be installed and should not be installed for any other Windows operating system.