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Novation Website Issues

NOTE: This is now resolved, and we don't expect there to be any further bandwidth issues with our Registration System. If you are redirected here upon trying to register, please try again in a few minutes and you should be able to proceed as expected.

NOTE: Registration is not necessary to use your Focusrite/Novation Product. All included Software is Bonus Software, with the exception of the Drivers, which are freely available to download at the links below.

Dear Novation Customer,

Unfortunately, the webservers that host our sites have incurred a bandwidth issue  which has resulted in many users unable to access the Focusrite & Novation websites. If you’ve been redirected here, our registration service is unavailable due to heavy load. Please try again shortly (but in the meantime you can proceed to the resources below).

Our teams are actively working on the problem now but in the short term we have created a list of resources that will allow you to get up and running with your product immediately. Additional software may not be available immediately but we are doing our best to rectify this.

 

Novation

Launchpad Range

These products are all class compliant so no driver is needed. We appreciate that Ableton software is key to the experience. You can download a 30 day trial of the software from this link:

Ableton Live Lite 9

As soon as our server is up and running you will be able to register your product and activate the version of Ableton you have downloaded from the link above with the code provided in your account on the Novation website, and download the other included software.

Getting Started Guides for all products can be found here:

https://www.novationmusic.com/get-started (if this link doesn’t work first time, please retry)

 

Launchkey Range

These products are all class compliant so no driver is needed. We appreciate that Ableton software is key to the experience. You can download a 30 day trial of the software from this link:

Ableton Live Lite 9

As soon as our server is up and running you will be able to register your product and activate the version of Ableton you have downloaded from the link above with the code provided in your account on the Novation website, and download the other included software.

Getting Started Guides for all products can be found here:

https://www.novationmusic.com/get-started (if this link doesn’t work first time, please retry)

Circuit

Circuit does not require any additional software to function, you can download the latest firmware here and check out getting started videos here:

https://www.novationmusic.com/get-started (if this link doesn’t work first time, please retry)

You can also gain access to the Circuit Components website on Google Chrome for firmware updates and other features. This does not require registration with Novation.

 https://components.novationmusic.com/login

If your device is not listed above please contact us here and we will get back to you as a matter of priority. 

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