Dicer Troubleshooting Guide

Applies to: Dicers

 

I've not used these before, how can I get up and running with my Dicers in Serato Scratch Live 2.1?

Please make sure you've downloaded the necessary software:

The Scratch Live 2.1 Official Release, (required for 'plug and play' integration of Dicer), is now available via the Serato.com website.

In order to download the software, you must already be registered, with a username, password and profile.

If you are not yet registered with Serato, you will need to create a username and password. You will then receive (can take up to 20 minutes), and be required to enter, a verification code .

With this completed, you can now go directly to the forum post where you will be required to create a profile.

With the profile completed, you will now have access to the public release thread and associated software and information.

Please plug the Dicers in to the USB port of your computer and ensure they are connected to each other by the Mini Jack cable
Finally, we recommend that all users intending to take advantage of the Scratch Live 2.1 Official Release, read all the additional information Serato provide.

Please note: You will need to purchase the necessary Rane hardware to use Serato such as the SL1, SL3 or Rane 68.

If you have any further queries or problems please contact Novation Support

Where do I find the drivers for the Dicers?

Dicer is a class-compliant MIDI device. This means that it uses the computer's built-in drivers on both Mac and PC. No additional drivers are required.

How do I set up browse and FX Mappings with my Dicer in Serato Scratch Live 2.1?

This video will explain how to assign control over browsing functions and FX in Serato


I'm not getting LED Feedback from my Dicers in Serato.

Please ensure you have downloaded the Official Release of Serato Scratch Live 2.1.

In order to download the software, you must already be registered, with a username, password and profile.

If you are not yet registered with Serato, you will need to create a username and password. You will then receive (can take up to 20 minutes), and be required to enter, a verification code .

With this completed, you can now go directly to the forum post where you will be required to create a profile.

With the profile completed, you will now have access to the public release thread and associated software and information.

Finally, we recommend that all users intending to take advantage of the Scratch Live 2.1 Official Release, read all the additional information Serato provide.

My Dicers aren't working as they should be in Serato Scratch Live. I've checked the videos and nothing is mapped as advertised.

Please ensure you have downloaded the Official Release of Serato Scratch Live 2.1.

In order to download the software, you must already be registered, with a username, password and profile.

If you are not yet registered with Serato, you will need to create a username and password. You will then receive (can take up to 20 minutes), and be required to enter, a verification code .

With this completed, you can now go directly to the forum post where you will be required to create a profile.

With the profile completed, you will now have access to the public release thread and associated software and information.

Finally, we recommend that all users intending to take advantage of the Scratch Live 2.1 Official Release, read all the additional information Serato provide.

One Dicer is lit and working, but the other one isn't.

We recommend using some MIDI monitoring software to check the MIDI messages that are being sent by the Dicers.

I use the following free aplications:

For Windows - http://www.midiox.com/
For MAC OS - http://www.snoize.com/MIDIMonitor/

You can then use one of these programs to check the MIDI data being sent by the DICER units.

If the Dicers are working correctly they should send out the MIDI data as described in the Dicer programmers reference guide available from our website here:

http://www.novationmusic.com/support/dicer_programmers_reference_guide/

When pressed, the buttons will send out note messages with note numbers 60 - 64 on different channels depending on the mode they are in and whether they are the 1st or second dicer.

The first dicer will send messages on Channel 11 for ‘Hot Cue’ (red) mode, Channel 12 for ‘Loop Roll’ (Green) mode and Channel 13 for ‘Auto Loop’ (Green) mode. The slave Dicer will send the same note messages but on MIDI channels 14 - 16 respectively.

If the dicers are sending the correct messages when connected individually then the fault is likely to be with the 1/8" cable.

My Dicers aren't lighting up when I plug them in.

If you are connecting them directly but are not lighting up in Serato Scratch Live 2.1, we recommend using some MIDI monitoring software to check the MIDI messages that are being sent by the Dicers.

I use the following free aplications:

For Windows - http://www.midiox.com/
For MAC OS - http://www.snoize.com/MIDIMonitor/

You can then use one of these programs to check the MIDI data being sent by the DICER units.

If the Dicers are working correctly they should send out the MIDI data as described in the Dicer programmers reference guide available from our website here:

http://www.novationmusic.com/support/dicer_programmers_reference_guide/

When pressed, the buttons will send out note messages with note numbers 60 - 64 on different channels depending on the mode they are in and whether they are the 1st or second dicer.

The first dicer will send messages on Channel 11 for ‘Hot Cue’ (red) mode, Channel 12 for ‘Loop Roll’ (Green) mode and Channel 13 for ‘Auto Loop’ (Green) mode. The slave Dicer will send the same note messages but on MIDI channels 14 - 16 respectively.

If the dicers are sending the correct messages when connected individually then the fault is likely to be with the 1/8" cable.

What version of Serato Scratch Live do I need to use the Dicers?

The Dicer controllers are compatible with Serato Scratch Live 2.1.0 and above.



How do I manually set a BPM for a single track in Serato Scratch Live?

To manually set BPM for a single track during normal use in Scratch Live, click on the TAP button on the deck section and tap out the tempo of the track. You can do this with or without the Rane SL-3 connected.

Once a BPM number appears, press the Enter key on your qwerty keyboard and the BPM will then be set for the track.


What is DJ Putty?

DJ Putty allows you to attach your Dicers wherever you would like in your mixing environment. If you are not using the Technics 1200 / 1210 connectors on the back of the Dicers, simply unscrew them with a flathead screwdriver and place some DJ Putty on the 3 rubber feet.
You can now stick your Dicers to your laptop, on a vertical surface, or elsewhere on your decks.

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