My Launchpad Pro is connected to mains power but doesn't light up.

This applies to the Launchpad Pro

If Launchpad Pro is connected to a computer and it's mains power supply and a computer via USB, if the USB cable is disconnected, the Launchpad Pro will enter sleep mode.

To wake the Launchpad Pro from sleep mode, you just need to press the 'setup' button.

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