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I can't access the side bar in the Ultranova Librarian

Applies to: Ultranova Librarian

Currently there is an issue with the release version of the Ultranova Librarian where the side bar is hidden and cannot be shown again. 

Screen_Shot_2018-04-25_at_15.13.21.png

To resolve this please install this beta build of the Librarian here: http://beta.novationmusic.com/file.php?id=1209 

You will also need to delete the preference file shown below, empty the trash, and restart your computer.

com.novationmusic.Novation-Librarian.plist

To access this library please go to Finder > click 'Go' at the top of the screen > Hold down the "Alt" key and click on the Library folder > Preferences. In there please trash the file "com.novationmusic.Novation-Librarian.plist". 

After these steps are taken, you should now be able to see the menu.

If you are still having issues after watching the video, then please contact technical support by clicking here. 

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