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Email us - Before contacting us, we recommend using the search function above — this may help you find a quicker solution. If you are waiting for a response from us, please be assured we will get back to you as soon as possible. Kindly avoid sending duplicate emails as this may delay our reply.

Chat to us: We generally operate live chat 24/7. If one of our agents is available you will see the chat widget in the bottom right of the screen.

Please select the type of your enquiry below:

Your email address

Subject

Enter a short subject line (e.g. “Audio glitching”)

Enquiry

Please describe your issue in as much detail as possible. You can add screenshots or files at the bottom of this form.

Urgency(optional)

Low – A general question or how-to request. Normal – A feature is not working and is causing inconvenience. High – A key feature has stopped working. Urgent – The product is unusable and you cannot continue your work.

First name

Surname

Product

Serial number(optional)

Located on the bottom of your device.

Purchase date

Country/region

Delivery address

Please enter the address where you would like the spare parts delivered

Phone number(optional)

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Attachments(optional)

Add file or drop files here

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