Submit a ticket
The best way to get in touch with us is to submit a support ticket at:
Live chat is generally in use 24 hours Monday - Friday. You can find out how to live chat with us here:
Phone support is available in the UK:
- Phone number: +44 (0) 1494 462246
- Opening hours: Monday to Friday, 9:30am - 6pm (UK time).
Phone support is available in Germany:
- Phone number: +49 (0) 3086 - 30 09 777
- Opening hours: Monday to Friday, 9am - 5pm (CET(+1) time).
Phone support is available in the USA
- Phone number: (310) 322-5500
- Opening hours: Monday - Friday, 8am - 1pm and 2pm - 6pm (Pacific Time).
**Please note the US office will be closed on Monday, January 16th in observance of Martin Luther King Jr. Day**
Normal hours will resume Tuesday, January 17th.
For support in other countries, you can contact your local distributor. You can find all of our distributor's contact details here: