Registration

• What is a 'Bundle Code' and where do I find mine?
• How can I delete my Novation account?
• How can I de-register my product?
• This bundle code has already been used

DAW Control

• Ableton Preferences MIDI Ports are highlighted red/orange
• Launchkey Mini [MK3] - Not controlling Logic X
• Resetting Logic's Control Surface Preferences as a troubleshooting step
• My Launch Control XL keeps dropping out and not controlling Ableton
• Launchpad [MK1] Troubleshooting Guide
• Original Launchpad freezing or glitching in Ableton

See all 8 articles

Software

• Updating firmware using Novation Components
• Components: Error getting updates on a Mac
• Error messages loading Packs onto Circuit Tracks and Rhythm
• Minimising latency in Ableton External Device Recording
• I can only get MIDI from one program at a time with my USB MIDI device
• Components - "Check for Updates" has failed

See all 21 articles

Hardware

• Novation USB-C device not connecting to Components or stuck in Vegas Mode
• Launchpad/Launchkey MK2 firmware updater not detecting firmware version
• My SL MkIII is stuck on the startup screen
• This accessory requires too much power connecting my Launchkey to my iPad
• My iOS Device sees my MIDI device as an English Keyboard, not as a MIDI keyboard
• Launchkey [MK3] opens Keyboard Setup Assistant

See all 38 articles

Novation Contact Details

• You've found an old article
• Contact Details
• How to make sure I receive emails from Novation Support?
• How do I access Live Chat?
• Where can I get spare parts for Novation products?