Troubleshooting
Steps to help you solve any problems you may have with your Novation product.
Registration
DAW Control
- Why are my devices MIDI ports highlighted red or orange in Ableton Live's preferences?
- Launchkey Mini MK3 - Not controlling Logic X
- SL MKIII - When I press options in InControl the text disappears for Ableton
- SL MKIII - Logic parameters don't show on screen
- My Launch Control XL keeps dropping out and not controlling Ableton.
- Launchpad Mk 1 Troubleshooting Guide
Software
- I am unable to update my firmware using Novation Components
- Components: Error getting updates on a Mac
- Why do I get an error message when loading Packs onto my Circuit Tracks on Windows?
- Reducing delay when recording from external devices in Ableton
- After running the Logic installer for my product, I can no longer open Logic
- I can only get MIDI from one program at a time with my Launchkey Mini MK3
Hardware
- Keyboard Setup Assistant is opened when my Launchkey MK3 is connected to my Mac
- My Launchpad can't connect - the lights just keep flashing!
- The mod wheel does not work when HUI is active on the Impulse
- My Ultranova doesn't work as an audio interface or MIDI controller on my Mac
- I've set some cycles for the envelopes of my Bass Station II but they aren't looping
- Why do my synth patches sound wrong after switching sessions on the Circuit?