Follow

Live Chat

Live chat is available between 10am and 1am GMT Monday to Thursday (2am to 6pm Pacific time) and 1pm to 1am GMT on Fridays (5am to 6pm Pacific time).


To chat with an agent, click the 'Support' widget on any Help Centre page. This will appear as shown in the image below:

Screen_Shot_2017-07-19_at_15.20.26.png

 

When you click the widget, you will be able to search for an answer to your enquiry:

Screen_Shot_2017-07-19_at_15.20.37.png

 

If you do not find an answer to your enquiry, when an agent is available, you will see a 'Live Chat' button appear in the support widget as shown below. Use this to chat with an agent:

Screen_Shot_2017-07-19_at_15.20.45.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Didn't find what you were looking for?

Search again using our search tool.