When you first set up Circuit Tracks it is best to ensure that this is running the latest firmware.

Firmware updates are applied via Components, the tool used to manage the firmware and templates on many of our products. You can download a standalone version when you register your Circuit Tracks, or access our web-based version in browsers that support WebMIDI such as Chrome, Opera and Microsoft Edge from this link: https://components.novationmusic.com 

If using a browser, you may need to allow the page access to your MIDI devices, as prompted when first loading the page: 

You do not need to log in to use Components, but doing so allows you to back up all of your data to your account, including packs and templates. 

To see if the Circuit Tracks is connected, check the indicator in the top right. When you go to the firmware tab, this should light green. 

You can then proceed with the firmware update by clicking on 'Update my Circuit Tracks Firmware' as shown:

When prompted, press the 'Play' button on your Circuit Tracks device as outlined below to proceed with the update.

If this is unsuccessful, try updating the unit from Bootloader mode.

To enter Bootloader Mode:

1. Turn Circuit Tracks off

2. Hold down the Scales , Preset and Note buttons while powering Circuit Tracks

Then try the "Update My Firmware" button again, this time you will not be asked to confirm.