Applies to: Launchkey Mini/25/37/49/61 [MK3] 

When you connect your Launchkey [MK3] to an iPad with a lightning port, you may see the following message on your screen:

This is due to lightning ports not being able to supply enough power to the Launchkey [MK3] range. To successfully use your Launchkey [MK3] with your iPad, you will need to integrate a Powered USB Hub into your connection. The connection should look something like this:

Launchkey [MK3] > Powered USB Hub > Apple USB to Lightning adapter > iPad

If you are still seeing this message when using a powered USB hub, then please try using a different USB cable or lightning adapter.