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Help Centre

Home | Contact

  1. Novation
  2. Troubleshooting
  3. Hardware

Hardware

Find support articles and FAQs to help you fix problems and answer questions for your Novation hardware product.

  • Launchkey MK4 49 and 61 - Fader buttons behaving incorrectly in DAW mode
  • Novation USB-C device not connecting to Components or stuck in Vegas Mode
  • Launchpad/Launchkey MK2 firmware updater not detecting firmware version
  • My SL MkIII is stuck on the startup screen
  • This accessory requires too much power connecting my Launchkey to my iPad
  • My iOS Device sees my MIDI device as an English Keyboard, not as a MIDI keyboard
  • Launchkey [MK3] opens Keyboard Setup Assistant
  • My Launchpad can't connect - the lights just keep flashing!
  • When HUI is active, the Impulse mod wheel doesn't work
  • My UltraNova doesn't work as an audio interface or MIDI controller on my Mac
  • Bass Station II Envelope Cycles aren't looping
  • Why do my synth patches sound wrong after switching sessions on the Circuit?
  • The mod sequencer on my Mono Station doesn't do what the User Guide says...
  • I don't hear any sound from my Launchkey
  • I'm not hearing sound from my Launchpad
  • The Modwheel on my Launchkey MK2 doesn't go up to 127
  • My Launchkey says it has the wrong amount of keys
  • My Peak settings are not saved!
  • Uploading patches onto my Circuit has failed
  • I can’t save my patches or sessions on Circuit or Circuit MonoStation
  • Circuit Mono Station Osc2 makes no sound
  • I can’t save my Circuit Mono Station sessions!
  • My Launchpad MK2 Freezes During The Firmware Update
  • My UltraNova sample rate is not changing
  • I dont get any output from the MIDI thru port on my synth or groovebox
  • The MiniNova Arpeggiator's Gate Length cuts off notes
  • Troubleshooting Launchkey connection on Windows
  • Troubleshooting Launchkey connection on Mac
  • My USB MIDI Device isn't working on my Mac
  • My Launchpad Pro is connected to mains power but doesn't light up
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