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Help Centre

Home | Contact

  1. Novation
  2. Troubleshooting
  3. Software

Software

Find support articles and FAQs to help you fix problems and answer questions for your Novation software.

  • Updating firmware using Novation Components
  • Components: Error getting updates on a Mac
  • Error messages loading Packs onto Circuit Tracks and Rhythm
  • Minimising latency in Ableton External Device Recording
  • I can only get MIDI from one program at a time with my USB MIDI device
  • Components - "Check for Updates" has failed
  • My Launchpad Pro does not work with Launchpad Arcade
  • I cannot get audio signal into my software on macOS
  • My device won't connect to Windows - Error Code 10
  • Each time I connect in my MIDI controller, I have to re-install the drivers
  • I can't play my plugin instruments in my DAW
  • My controller won't show as a control surface In Live
  • No Launchkey InControl port in your DAW
  • My MiniNova shows "Unsaved LosChng?" even when I haven’t edited the patch
  • My Software is from an Unidentified Developer
  • Circuit Firmware updater has failed
  • Melodics promo code not activating software
  • Control Surfaces isn't in Logic Pro X's menu
  • My MiniNova is not detected by the OS updater in the Mac installer
  • Why are the LEDs flashing in MIXER/SESSION modes, and how can I stop this?
  • Continuous C-1/C-2 note off messages appearing in your DAW
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